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Our Commitment to Privacy

The Healing Tree is committed to protecting and respecting your privacy. Your privacy is very important to us. Indeed, protection of your data is one of the key success criteria by which we measure our performance.

The Information We Collect

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.

To fully use our services, you will need to register using our online registration form, where you will be required to provide us with your contact information (e.g. e-mail address) and some other information relating to your professional employment (e.g. name of the company you work for, your position there).

In addition, we use cookies on certain pages of our site. We may also offer certain features that are only available through the use of a cookie. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are “session cookies” meaning that they are automatically deleted at the end of a session. The other type of cookie we use is a 'persistent' cookie. This stays on your hard drive and we use this to automatically identify who you are. We use this cookie so that you do not need to log in manually every time you visit the site if you are a registered user. The cookie itself contains no personally identifiable information but it does pass an ID to our server which allows us to tie the cookie to your personal information. We do this to allow us to let you know on the homepage what has changed on the site since your last visit. You are always free to decline our cookies if your browser permits, although in that case you will not be able to use certain features on our site. For example, if you disable cookies, you will need to log in manually each time you visit the site as we cannot use a cookie to remember who you are. This privacy statement covers the use of cookies by The Healing Tree only and does not cover the use of cookies by any advertisers.

Payment Processing

In order to process payments online we require the billing address for the credit card used and our external payment provider, ViaKlix, requires your credit card details. For details of how your information is used, please see following section.

This Policy applies to all information collected or submitted on The Healing Tree or cureyourpanic.com websites. If you enroll in any of the subscriptions provided by The Healing Tree you may be required to provide information in order to set up your account. The registration information collected at these pages includes:

  • Name
  • Email Address
  • Billing Address
  • Phone Number
  • Credit Card Information

We do not sell, rent, swap or otherwise disclose your registration information. Similar to other commercial web sites, our web site collects certain information about how our web site is used. Information gathered may include daily number of visitors to our sites, the daily number of subscribers logged on to our sites, the home countries of new subscribers. This information is collected on an aggregate basis and none of this information is associated with you as an individual.

Lost or Stolen Information

If your credit card or password is stolen or used without your permission, immediately notify us. Upon notification, we will cancel your credit card number and/or password and update our records. You may be unable to access certain services while we process the credit card and/or password change.

The Way We Use Information

We use the information you provide about yourself when subscribing to an online product or placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information for program evaluation and to better design our products. For example, the creators cureyourpanic.com will be able to know on average the number of panic attacks, the ratings on skill usage, and daily anxiety monitoring but will not know the identity of any of these individual subscribers. It also will be important for the program developers to "hear" all comments subscribers have about the utility of the procedures described. This information will help the developers to broaden the base of knowledge about these disorders, optimize the utility of these programs, and to help advance future treatments.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

No Liability for Acts of Third Parties

Although we will use all reasonable efforts to safeguard the confidentiality of the registration data, transmissions made by means of the Internet cannot be made absolutely secure. We will have no liability for disclosure of registration data due to errors in transmission or the unauthorized acts of third parties.

Linked Websites

We are not responsible for the practices employed by websites linked to or from our web site, nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at support@cureyourpanic.com.